Delivery Policy
At Gotezu, we deliver professional training services tailored to meet the needs of corporate clients. As a service-based organization, our delivery involves the coordination and execution of training programs, workshops, and consulting sessions either onsite, virtually, or at a designated venue.
Modes of Delivery
- Onsite Training: Delivered at the client’s location, subject to mutual scheduling and logistics.
- Virtual Training: Conducted through secured video conferencing platforms. Login credentials will be shared prior to the session.
- Hybrid/Offsite Events: Delivered at third-party venues or offsite locations, organized in collaboration with the client.
Scheduling & Confirmation
Once a booking is confirmed and payment is received, our team will coordinate with the client to finalize:
- Date and time of the training
- Resource allocation (trainers, materials, etc.)
- Any required customization of content
Delivery Timelines
All training services are delivered as per the mutually agreed timeline. Gotezu ensures timely execution, provided the client shares all required inputs and availability within the scheduled time frame.
Client Responsibilities
Clients are requested to:
- Ensure availability of participants on the scheduled date/time
- Provide necessary infrastructure for onsite delivery (projector, seating, internet, etc.)
- Coordinate with our team for smooth execution
Delays & Rescheduling
In the event of unavoidable delays or the need to reschedule, both parties must notify each other at least 72 hours in advance. Gotezu reserves the right to charge rescheduling fees in certain cases.
Need Assistance?
For any queries related to training delivery, feel free to contact us at support@gotezu.com.
Thank you for choosing Gotezu. We are committed to delivering excellence in every session.
